Gears Of War 4 Known PC And Xbox One Launch And DLC Items Issues Update

Gears Of War

It’s fair to say that the Gears of War 4 launch has been quite a success, with many marveling at the way developers The Coalition have managed to breathe new life into the franchise. However the game does come along with its own set of problems and issues which have been posted on the Gears of War  official Forum.

Here is the known list of issues that have been stated at the forum, along with the potential fixes for your respective problems.


Matchmaking Issues
We have deployed two server side updates to improve matchmaking and squads. We are continuing to work hard to fix remaining issues as soon as possible.


CAMPAIGN – ACT 3, CHAPTER 5 – Infinite Loading
An issue has been discovered that can prevent further progress in this Chapter through a specific issue that can happen when the Checkpoint reloads at a specific point in the level (either through dying or selecting Reload Checkpoint from the pause menu).

Workaround: During this chapter, do not build the player-mounted Turret fortification.
If Already Impacted: Restart the Chapter, and do not build the player-mounted Turret fortification.

We are working on rectifying this issue with a small Title Update as soon as possible.

DLC Items Missing
We are investigating reports of some users missing Season Pass, Brothers To The End and Gears of War 4 Xbox One S exclusive content. If you are missing content, please read this FAQ for more information – you can also submit your Gamertag and missing content there.

Audio Settings Reverting
We have logged an issue where audio settings automatically revert every time the game is loaded.


Store: Download Errors and Download Restarts
We are actively working with the Windows Store team to investigate some instances where users are unable to initiate or finish their download. Solutions or information provided from the Store team on specific error codes have been listed below.

Additionally some users have reported workarounds that have fixed their issues which we’ve shared below. These are user submitted workarounds that may or may not help if you are encountering issues, and are not officially endorsed as solutions.

Bchaps – Try Again Later

iAntique – Try Again Later 

Killer331 – Try Again Later, Something Happened On Our End 

Store Error 80070490
If you are encountering this error, the Windows Store team have provided a workaround solution:

  1. Windows+R and type regedit
  2. Navigate to HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Appx\PackageVolumes
  3. Right click and Modify DefaultVolumeKey to 1
  4. Restart your download

Store Error 803f8007
This indicates your Gears 4 digital license entitlement has been revoked. We detected some Gears 4 Windows 10 keys were obtained illegitimately via our NVIDIA promotion, and these keys have been revoked. If you believe your key was incorrectly revoked, we highly recommend you contact NVIDIA support with proof of purchase to help out with this.

If the listed methods above do not fix your downloads, we would ask you follow the steps below to pass along to the Windows Store team for investigation:

  1. In the Cortana search bar, run wscollect
  2. Upload the .cab file to a download destination, such as OneDrive
  3. PM this account (TC Octus) with a link to your .cab download, and details of the issue encountered. Please include any associated error codes.

Windows Insider Build 14936
Insider Build 14936 of Windows has a known issue with UWP games. If you wish to play Gears of War 4 you will need to temporarily roll back until the next Insider Build is released.

One or more of my Achievements won’t unlock
Some players are reporting PC achievements are not unlocking correctly.
Solution: Ensure that your Telemetry and Application Telemetry Settings are enabled and that the service “Connected User Experiences and Telemetry” is enabled. Make sure that any privacy tools you are using allow telemetry to be sent. This will rectify the issue and should unlock any ‘stuck’ achievements.

Minimum Spec – Textures do not appear to stream properly
when running the game on a minimum spec 2GB VRAM video card for the first time, textures may not appear to stream properly.
Solution: Restart the game to resolve the issue.

Co-Op: Second player gets kicked to menu upon load in
Some users have reported their co-op partner being kicked to main menu upon loading Campaign.
Solution: Ensure your Firewall is turned ON and your NAT settings are Open or Moderate to prevent this issue.

Co-Op: Non-Host player appears to freeze after a Checkpoint Restart for Host player
If hosting a co-op game with another PC user that has a slow computer, the other user may appear to freeze for a few seconds when restarting checkpoints if the host has vsync disabled.
Workaround: The host can pause the game to avoid this becoming a detriment (reloading into combat, for example).

Potential performance impact if SLI is enabled in the Nvidia Control Panel
Gears of War currently does not support explicit multi-GPU. However, we have found an issue where single-GPU performance will drop if SLI is enabled in the NVIDIA Control Panel. As a result, please disable SLI prior to playing Gears of War 4 if you have multiple-GPUs. NVIDIA and The Coalition are working on the issue and will inform the community as soon as we have the issue resolved.

General Troubleshooting
Gears of War 4 must be installed to an NTFS drive otherwise it may fail to install, run or update properly.

You make sure that the Windows EFS service is running in order to run the title. Do not disable it.

Some players have reported that the title will not boot when the Windows automatic update service is disabled. Enabling the automatic update service will resolve this issue.



Encountered an issue while playing Gears Of War 4? Let us know by commenting in the comments section below.